Milan Manandhar

B2C, E-Commerce

Redefining B2C Shopping for Aja Dynasty: A User-Centric Approach to Seamless E-commerce Design

About the Project

Project Background

Aja Dynasty is a fusion of Nepalese culture and contemporary design, celebrating the present moment. The name “Aja” derives from Sanskrit, meaning “today,” symbolizing a focus on living in the present. Aja Dynasty blends Nepalese traditions with modern flair, offering high-quality, authentic Nepalese products. The website redesign aimed to globally showcase Nepal’s richness, present top-notch products, and become a symbol of Nepalese artistry and craftsmanship.

View Live Website

Industry

B2C, E-Commerce

Agency

Source Taggers

Year

2024

Roles

Research & Discovery

Wireframing

Prototyping

UI/UX Design

Web Design

Wordpress

HTML & CSS Developer

Tools

Figma

Zeplin

Trello

Adobe CC

Illustrator

Photoshop

Before

After

Design Process

Research
Plan
Design
Prototype
Test
Launch
Optimize

01. Start

How it started.

The Problem

  • Design: The old website had an outdated look that didn’t reflect the brand's prestige and cultural heritage.
  • Poor User Experience: Navigation was confusing, and important information was hard to find.
  • Lack of Mobile Responsiveness: The website wasn't optimized for mobile devices, leading to a poor experience for mobile users.
  • Ineffective Content Presentation: The content was not engaging or well-organized, failing to capture user interest.

The Solution

  • Modern Design: Implement a clean, modern design that aligns with the brand’s cultural and culinary excellence.
  • Enhanced Navigation: Improve the site structure to make it more intuitive.
  • Mobile Optimization: Ensure the website is fully responsive to provide a seamless experience on all devices.
  • Engaging Content: Design with a focus on storytelling and visual appeal to better engage users.

02. Research

Research & Discovery

The research and discovery phase for Aja Dynasty's website redesign involved understanding the brand, market, and user needs. We started with consultations to understand the client's vision, followed by analyzing top competitors to find opportunities for differentiation. Identifying the target audience—cultural enthusiasts, luxury shoppers, and design aficionados—was key. Surveys, interviews, and user testing provided insights into user preferences and pain points, revealing issues like confusing navigation and lack of mobile optimization. We found a strong user interest in the cultural stories behind the products. These findings helped define clear goals for a user-centric redesign that blends Nepalese tradition with modern design to engage users effectively.

Understanding the Client and Market

Understanding the client and market is crucial for designing the Aja Dynasty website. By exploring the brand's goals and values, I gained insights into its mission of merging Nepalese tradition with modern design. I also identified cultural enthusiasts, luxury shoppers, and design lovers as the target audience. This understanding helped me create a website that resonates with these groups, providing a tailored and engaging experience.

Analyzing the Competition

To position Aja Dynasty effectively, we analyzed top competitors in the cultural and designer brand space. This analysis included studying their website designs, user experience, product presentation, and marketing strategies. The goal was to identify industry standards, understand what competitors were doing well, and pinpoint areas where Aja Dynasty could differentiate itself. Key aspects like visual design, navigation, content strategy, and mobile responsiveness were closely examined.

Identifying Target Audience

The target audience for Aja Dynasty includes cultural enthusiasts, luxury shoppers, and design aficionados. Cultural enthusiasts are individuals passionate about exploring and preserving cultural heritage. Luxury shoppers seek high-quality, unique products that stand out. Design aficionados are interested in modern design and aesthetic appeal combined with traditional elements.

Gathering User Insights

User insights were gathered through a combination of surveys, interviews, and user testing. Surveys helped in understanding user demographics, preferences, and behaviors. Interviews provided deeper insights into user motivations and pain points. User testing allowed us to observe real-time interactions with the current website, identifying usability issues and areas for improvement. These methods collectively provided a comprehensive understanding of user expectations and challenges.

Key Findings

User Interest in Cultural Heritage

Users showed a strong interest in the cultural stories behind Aja Dynasty's products, indicating a desire for authenticity and connection with Nepalese heritage.

Navigation Issues

The existing website had navigation problems, with users finding it confusing and difficult to navigate. This highlighted the need for improved site structure and intuitive navigation.

Mobile Optimization Lacking

The current website lacked mobile optimization, leading to a poor user experience for mobile users. This underscored the importance of ensuring a seamless experience across all devices.

Desire for Engaging Content

Users expressed a desire for engaging content that goes beyond product listings, indicating an opportunity to incorporate storytelling and immersive experiences into the website design.

Personas

Emma, 28

Cultural Travel Blogger

GOALS: Emma loves sharing cultural discoveries from her travels. She's on the lookout for unique products with rich stories to enhance her blog.

FRUSTRATIONS: Emma finds it hard to find genuine, culturally meaningful items during her trips. She's tired of sifting through generic souvenirs.

NEEDS: Emma needs a platform with a curated selection of authentic cultural products, making her blogging journey smoother.

John, 35

Business Professional

GOALS: John seeks unique, culturally inspired products to elevate his professional image and enhance client experiences.

FRUSTRATIONS: John is tired of generic corporate gifts and wants authentic, culturally significant items to impress clients.

NEEDS: John needs a platform offering curated, culturally rich products that align with his brand and make a lasting impression on clients.

03. Design Process

Wireframes

I designed straightforward wireframes for the Aja Dynasty site, focusing on user needs and business goals. These blueprints provide a clear roadmap for the website's design, ensuring a seamless user experience aligned with the brand's vision.

Global Design System

The Global Design System for the Aja Dynasty website revolves around a refined palette of golden and black, echoing the brand's elegance. Typography is carefully chosen to enhance readability and convey sophistication, while drawing inspiration from traditional Nepalese art. This harmonious blend of typography, color palette, and components ensures a cohesive and memorable user experience, reflecting Aja Dynasty's cultural roots and brand identity.

Typography

Color palette

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Components

Visual Design

In crafting the visual design for the Aja Dynasty website, I aimed to blend traditional Nepalese style with modern design. I chose rich colors like deep golds and blacks to evoke a sense of luxury and heritage. For clarity and sophistication, I used modern, easy-to-read typography. High-quality images and simple layouts showcase the authenticity of Aja Dynasty's products, while intuitive navigation guides users smoothly through the site. This mix of visual elements reflects the brand's identity and invites users to explore its cultural stories.

View Live Website

04. Conclusion

Key Learnings

My journey through this project provided some valuable insights.

User-Centric Design

Understanding user needs and preferences is crucial for creating an engaging and effective website.

Balancing Tradition and Modernity

Successfully blending traditional elements with modern design can create a unique and appealing brand identity.

Effective Storytelling

Engaging content that tells a story can significantly enhance user engagement and brand loyalty.

Importance of Mobile Optimization

Ensuring a seamless mobile experience is essential in today’s digital landscape.